Privacy Policy
How Makkah Madinah Taxis collects, uses, and protects your personal information.
Last updated: October 2025
At Makkah Madinah Taxis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
We collect personal details necessary to provide our services, including:
- Full name, email address, and contact number
- Pickup and drop-off details
- Payment information (if applicable)
- Messages or inquiries sent through our contact form or WhatsApp
How We Use Your Information
Your information is used for:
- Booking and confirming rides
- Processing payments securely
- Sending ride updates or notifications
- Improving our website and customer experience
Data Protection & Security
We use secure systems and encryption to protect your personal information from unauthorized access, alteration, or misuse. Only authorized staff and drivers have limited access to your booking data.
Information Sharing
We never sell or rent your personal data. Information is only shared when:
- Required by law or government authorities
- Necessary to assign your booking to a driver
Cookies Policy
Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our website so we can make improvements. You can choose to disable cookies in your browser settings at any time.
Your Data Rights
You have the right to:
- Request access to your personal data
- Ask for corrections or updates
- Request deletion of your information from our records
To exercise these rights, please contact us using the details below.
Contact Information
For any privacy-related concerns, please reach out to:
Questions about your data?
Contact us on WhatsApp or email — we are happy to help with any privacy concerns.